Transition to Windows 10
Microsoft has announced the end of extended support for Windows 7 on 14 January, 2020. End of support means Microsoft will no longer provide automatic fixes, security updates and technical support for Windows 7. Started in December 2017, ICTO has been arranging operating system upgrades from Windows 7 to Windows 10 gradually for all computers issued by ICTO. To date, more than 1,000 desktop and laptop users have been upgraded to new computers with Windows 10. Hereafter, all newly installed computers will have Windows 10 installed by default.
For other users, we are continuing the upgrade of computer according to the computer’s years of use.
The list of standard software we installed on Windows 10 is listed here.
Some legacy applications used in the University do not work on Windows 10, e.g. Oracle 6i Form. For this, We provide Virtual Desktop Infrastructure (VDI) to facilitate our users running legacy applications with an older operating system inside Windows 10 environment. See FAQ.
To help you navigate the changes after upgrading to Windows 10, we’ve collated a selection of resources to highlight it’s key changes and new features.
- The new features of Windows 10
- What’s the difference between Windows 10 & Windows 7 interface?
- How to Log in to Windows 10?
- How to shut down computer in Windows 10?
- How to sign out/switch account in Windows 10?
- How to quickly access Computer Administrative Tools in Windows 10?
- How to pin application shortcut to the Windows 10 Taskbar?
- How to open Control Panel in Windows 10?
- How to run Oracle Form / Report on Windows 10?
Please visit ICTO Knowledge Base for more information.
- All staff
Service Available Hours
- Mon – Sun
Service Support Hours
- Mon – Thu
09:00 – 13:00
14:00 – 17:45
09:00 – 13:00
14:00 – 17:30
Support / FAQs
- Please visit ICTO Knowledge Base
- ICTO Help Desk
- Location : Room 2085, 2/F, Central Teaching Building (E5)
- Telephone : 8822 8600
- Email : @