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Information and Communication Technology Office (ICTO)
UMsepICTO
  • About us
    • Information and Communication Technology Office (ICTO)
    • Academic Computing and Technology Services Section (ACTS)
    • Information Management Section (IMS)
    • Infrastructure and User Services Section (IUS)
    • Information Security Team (IST)
    • Key Projects
    • ICTO Annual Reports
    • History and Milestones
    • Communication
      • IT Committee
        • Information and Education Technology Committee (IETC)
        • Student User Focus Group (SUFG)
        • Academic IT Support Advisory Group (AITSAG)
      • Newsletter
        • Key Projects
        • ICTO News
        • IT Security Alerts
        • ICTO Newsletter
        • ICTO Annual Reports
      • Membership of JUCC
    • Performance Indicators
      • Key Performance Indicators (KPIs)
      • Performance Pledge
      • User Satisfaction Survey on ICTO Services
      • Help Desk Statistics
    • Contact Us
  • Services
    • Academic Computing Facilities
    • Account & Access
    • Administrative Information Systems
    • Campus Card
    • Communication & Collaboration
    • Data Sharing & Storage
    • Information Security
    • IT Corner
    • Mobile Applications
    • Network
    • Office IT Equipment
      • Technical Comments on IT Equipment
    • Printing
    • Software
    • Teaching, Learning & Research
    • Training
    • Web Hosting
  • I want to …
    • Access myUM Portal
    • Access WebCourse
    • Change Password
    • Check Emails
    • Connect UM Network
    • Find Available Software
    • Find Staff Contact (UM Phone Book)
    • Read ICTO Newsletter
    • Using IT services when out of campus
    • Contact ICTO Help Desk
    • Find More Resources for Staff
    • Find More Resources for Student
  • InfoSec
  • Regulation & Policy
  • Help Desk
    • Scope of Service
    • Support Standard and Level
    • Remote Support Service
    • IT Equipment Loan
    • Contact Us
  • Knowledge Base
  • Maintenance Schedule
  • Search
  • Menu

Course Outline:

  • Procurement Workflow Through e-PR system

ICTO News

  • 04
    Dec
    Maintenance of UM App from 9:00 a.m. to 11:00 a.m. on 14 December 2025 (Sunday)
  • 01
    Dec
    Software Requests for Academic Purpose in ICTO Computer rooms for Academic Year 2026/2027
  • 21
    Nov
    Scheduled System Maintenance of Centralized Database at 10:00 p.m. to 11:00 p.m. on 24 November 2025
  • 20
    Nov
    Invitation to the Training Session of “Identity and Access Management (ACM) System” on 3rd December
  • 20
    Nov
    Just a reminder: Participate in the online cybersecurity knowledge quiz and earn 10 CS points!
View All

About Us

  • Information and Communication Technology Office (ICTO)
  • Academic Computing and Technology Services Section (ACTS)
  • Information Management Section (IMS)
  • Infrastructure and User Services Section (IUS)
  • Information Security Team (IST)
  • Key Projects
  • ICTO Annual Reports
  • History and Milestones
  • Communication
  • Performance Indicators
  • Contact Us

Our Services

  • Academic Computing Facilities
  • Account & Access
  • Administrative Information Systems
  • Campus Card
  • Communication & Collaboration
  • Data Sharing & Storage
  • Information Security
  • Mobile Applications
  • Network
  • Office IT Equipment
  • Printing
  • Software
  • Teaching, Learning & Research
  • Training
  • Web Hosting

Help Desk

  • Scope of Service
  • Support Standard and Level
  • Remote Support Service
  • IT Equipment Loan
  • Contact Us

Useful Links

  • UM Home
  • UM News
  • UM Event Calendar
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