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Help Desk Services

Scope of Service

ICTO Help Desk provides technical support and services to all staff and students of the University on the computing facilities, applications and network services provided by ICTO.  Help Desk offers various ways to provide supporting service, which include phone support, email support, remote support and onsite support.

Location: Room 2085, 2/F, Central Teaching Building (E5)
Map: Click here
Telephone: 8822 8600
Email: @
IT Service Management System:

(For Staff)

Service Hours: Monday to Friday 8:00am to 8:00pm
Saturday 8:00am to 1:00pm
Closed on Sundays and Public Holidays
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