Performance Pledge
Mission
Information and Communication Technology Office (ICTO) strives to grow with the University and supports the University’s mission by continuously exploring, planning and deploying appropriate information and communication technologies (ICT) to enhance teaching, learning, research, and administrations.
Performance Pledge
| PP Service | Service Quality Indicator | Process | Total no. of cases | No. of Non-Compliance cases | Compliance % in year 2024 | Reason for non-compliance |
|---|---|---|---|---|---|---|
| Printing Service | Application for Printing Quota Adjustment | Complete within 2 working days | 15 | — | 100.0% | — |
PP Service Target Group
- Students of the University
Scope of the pledged service
ICTO provides a fee-based printing service for students of University of Macau. In case of printing problem, or print out with unacceptable quality due to low toner, students can fill in a Printing Quota Adjustment Application Form online. ICTO will check and consider re-crediting the quota to students.
Suggestions
If you have any comments, please feel free to send to ICTO:
| Address : | Room 2017, Administration Building N6, Avenida da Universidade,Taipa, Macau, China |
| Tel. : | (853) 8822 8688 |
| Fax : | (853) 8822 2408 |
| Email : | @ |