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Data Center and Infrastructure

Service Overview

The University Data Center facilities are a vital part of the campus information technology (IT) infrastructure. The primary data center which located in Central Teaching Building has been put into operation in 2013. The secondary data center located in Administration Building has also put into operation in 2015 for high-availability and disaster recovery purpose. Two data centers provide a secure, reliable, and redundant infrastructure for the delivery of mission-critical University IT systems. Infrastructure and User Service Section is responsible for managing these two data centers.

Benefits

  • 24/7 Service — Operating around the clock to provide high availability connectivity to Internet and University information systems.
  • Secure data networks—Ensure confidentiality, integrity, and availability of University information systems.
  • Reliable and scalable— Provide a reliable infrastructure components and ease of expansion to accommodate future growth.
  • Service monitoring— Physical security controls with CCTV surveillance and operational integrity of systems and services.
  • Facility management— Redundant cooling systems, uninterruptable power supply protection and environmental monitoring system.

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Eligible Users

  • All staff

Service Available Hours

  • Mon – Sun
    24 hours

Service Support Hours

  • Mon – Thu
    09:00 – 13:00
    14:00 – 17:45
  • Fri
    09:00 – 13:00
    14:00 – 17:30

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