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Virtual Desktop Service (VDS)


Virtual desktop service (VDS), referred as Virtual Desktop Infrastructure (VDI). It allows users to access another operating system without changing the settings on their own computers. It can be use as the following situations:

  1. You are out of campus but want to access the Windows environment similar to your office desktop to run some specific software.
  2. You want a legacy Windows environment to run some specific software which are not compatible with the current Windows desktop.
  3. You are not in the ICTO computer room but want to run some specific ICTO computer software.

With VDS, only the screen on the virtual desktop is sent to user’s local machine and no data will be stored on the local machine. You could simply log off the service after you finish using it. Your local machine becomes a terminal and all the processing is run on the virtual machines in servers within the campus.

There are two main approaches to VDS (Persistent and Non-persistent).

  • Persistent VDS provides each user with his/her own desktop image, which can be customized and keep user data for future use, much like a traditional physical desktop.
  • Non-persistent VDS provides a pool of uniform desktops that users can access when needed. Non-persistent desktops revert to their original state each time the user logs out. It cannot keep user data.

Getting started

User can access Virtual Desktop Service at https://vdesktop.um.edu.mo by using web browser or VMware Horizon Client from campus. For off-campus access, please connect to SSL VPN first.

Available Virtual Desktops

Currently, the following virtual desktops are available to colleagues and students except the Academic Virtual Desktop need to apply. Please see details below.

Virtual Desktop Name


Internet Access Off-Campus Use Keep user data Staff Student
Academic Virtual Desktop

Default Software

  • Adobe Reader DC
  • File Sharing (N: )
  • Home Directory (H: )
  • Lotus Notes Client
  • Microsoft Office 2016
  • UMDrive
  • Adobe Reader DC
  • File Sharing (N: )
  • Home Directory (H: )
  • Lotus Notes Client
  • Microsoft Office 2016
  • Oracle 11g Form
    (Human Resource Management System, Financial Information System, Classroom Scheduling System, Suggestion Scheme Admin)
  • Oracle 12c Form
    (PhoneBook Admin, Check In/Out Admin, Alumni Database, Consumable Stock System, Payroll, Student Information System, Classroom Booking System, Student Feedback Questionnaire)
  • Oracle Discoverer
  • 文淵閣四庫全書(內聯網版)
  • 全四庫
  • 明清實録
  • 增訂四部備要
Virtual Computer Room


  • Supported Browser: Chrome 74 / Firefox 66 / IE 11 / Safari 12 or later
  • VDS sends the screen across the network from the server to your local machine. So, it is important that you have a stable throughput and the low network latency. If you are at a location with very slow network connection and the network latency is very high, the user experience using VDI will be affected.

* Only for academic purpose and need to apply through here.

Learn more


Eligible Users

  • Staff and student

Service Support Hours

  • Mon – Thu
    09:00 – 13:00
    14:00 – 17:45
  • Fri
    09:00 – 13:00
    14:00 – 17:30

Support / FAQs


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