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Staff Email Service

Service Overview

Staff Email is a stable and secure email platform based on Microsoft Exchange solution. In addition to the email function It also provides the collaborative functions such as task and calendar. Staff can access the service by using MS Outlook, Outlook Web App (OWA) and MS Exchange ActiveSync on mobile device (e.g. Android devices, Apple devices and Windows phone, etc.).

Getting started


Staff is no need to apply.

Using Outlook

  • On Office Computer
  1. [Start] > [All programs] > [Microsoft Office 2013 / 2016] > [Outlook 2013 / 2016]
  2. You can use Outlook as usual.
  • On Your Own Computer or Mobile Device

Please refer to How to configure staff email on personal device?

Using Outlook Web App (OWA)

Please go to https://webmail.um.edu.mo and then select “Outlook Mail”

Email Address

Please click here for more information.

Learn more

Please visit ICTO Knowledge Base for more information.


Eligible Users

  • Staff

Service Available Hours

  • Mon – Sun
    24 hours

Service Support Hours

  • Mon – Thu
    09:00 – 13:00
    14:00 – 17:45
  • Fri
    09:00 – 13:00
    14:00 – 17:30

Support / FAQs


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