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PC Data Recovery

Service Overview

It is a data recovery service for UMPASS user, files on desktop computer and notebook computer provided by ICTO will be copied to network storage, user can recover lost files from it.

Getting started

Synology Active Backup Solution

Backup target

  • C: and D: drive

Backup frequency

  • Monday-Friday,auto backup once a day

Backup copies

  • Last five successful daily backups and last one successful monthly backup

Backup schedule

  • Between 9 a.m. to 6 p.m., actual time shows in Synology Active Backup for Business Agent



  • 500GB (by default)

Uranium Backup Solution (will be obsoleted)

Backup target

  • Library (Including My Documents, Desktop, Favorite and Library settings)
  • Lotus Notes Settings (User ID file is excluded)
  • Firefox Profiles
  • Outlook Settings

Backup frequency

  • Monday-Friday, auto backup once a day

Backup copies

  • Until quota full

Backup schedule

  • Between 1 p.m. to 6 p.m., actual time shows in Uranium Backup Agent



  • 50GB (by default)

Learn more

Please visit ICTO Knowledge Base for more informaiton.


Eligible Users

  • Staff

Service Available Hours

  • Mon – Sun
    24 hours

Service Support Hours

  • Mon – Thu
    09:00 – 13:00
    14:00 – 17:45
  • Fri
    09:00 – 13:00
    14:00 – 17:30

Support / FAQs


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