History and Milestones
| 1981 | The University of East Asia (UEA), the predecessor of UM, was founded. The Computer Service Bureau (CSB), the predecessor of ICTO was also established. The WANG/VS system for information management systems was set up. |
| 1982 | The Commodore Microcomputers were set up for academic purpose. |
| 1985 | The NCR 9300 was set up for academic purposes. |
| 1988 | The first PC LAN with Novell Netware and Token Ring network was established for academic purposes. |
| 1990 | Personal computers were allocated to user departments for office automation. An office automation team was established to support the office computers. |
| 1991 | UM was the first institution in Macao to connect to the Internet and use e-mail service by connecting to the BITNET (Because It’s Time Network) and HARNET (Hong Kong Academic and Research Network). |
| 1992 | The first Class B IPv4 address in Macao was assigned to UM. |
| 1993 | UM established the first campus network with fibre optic architecture in Macao, and also the first institution to widely deploy the client-server-based information system using Oracle. |
| 1994 | The first lease line to the Internet in Macao was established and the first web server with the domain name “.mo” was set up. UM also operated the Macao Network Information Centre (MONIC) to manage the “.mo” domain. |
| 1996 | The Lotus Notes platform was used for the staff email system and for the development of document databases and workflow system to initiate paperless concept. |
| 1997 | E-Learning was initiated by the installation of multimedia equipment in classrooms, the introduction of video conferencing system, video streaming and online education technologies. SI Web, the web-based Student Online Enrolment and Add/Drop system was launched. |
| 1998 | The first high speed ATM (Asynchronous Transfer Mode) network was established in Macao with a speed of 622Mbps, the highest standard of ATM network technology at the time. The WebCT web-based e-Learning platform was launched. |
| 1999 | The Net-Home 56K dial-up service was set up to access the Internet and Intranet from home. |
| 2000 | The E-Campus concept was introduced, and UM was the first institution in Macao to use the contactless smart card as a campus card. The backbone of the campus network was upgraded to Gigabit Ethernet. |
| 2001 | The E-purse was integrated into the UM campus card to enable small amount purchases. The first generation wireless network with IEEE 802.11b standard was implemented. |
| 2002 | The first remote mirroring storage area network in Macao and Southeast Asia was built. |
| 2003 | The Virtual Private Network (VPN) service was launched for access to Intranet resources off-campus. |
| 2005 | The traditional PBX communication system was consolidated with IP telephone system. |
| 2006 | Computer Service Bureau (CSB) was renamed as Information and Communication Technology Office (ICTO). |
| 2007 | ICTO joined the Joint Universities Computer Centre (JUCC) as an affiliate member. |
| 2008 | The new e-Learning platform UMMoodle was introduced. |
| 2009 | The first Macao institution to participate in the international wireless roaming infrastructure “eduroam” and took the initiative to manage the infrastructure for the Macao region. The backbone of the campus network was upgraded to 10 Gbps Ethernet. |
| 2011 | The operation of MONIC was handed over to the Macao SAR government. |
| 2012 | The first generation of High Performance Computing Cluster (HPCC) “Pearl” was launched. |
| 2013 | The new data centers and network infrastructure were setup in the current campus. |
| 2014 | All ICT services were successfully migrated from the old to the current campus. |
| 2015 | The information security team was formed. |
| 2016 | ITIL best practices were introduced for IT service management. The second generation of HPCC “Jade” with GPU support was set up. |
| 2017 | A data warehouse for data analysis and reporting was established to facilitate decision making. UMPASS was introduced for single sign-on. |
| 2018 | UM domain name was changed to “um.edu.mo”. The Open Data API platform was launched for UM public data. myUM Portal was launched for quick and easy access to various web-based services. |
| 2019 | A new version of Student Information App (SI App) was launched with a mobile-friendly interface and enriched features. |
| 2020 | Data centre services were certified with ISO 27001:2013. |
| 2021 | The GovPay from DSF (Financial Services Bureau) was adopted for online payments. |
| 2022 | Wi-Fi 6 standard was introduced for wireless network. Internet bandwidth was increased to 10Gbps. |
| 2023 | All Wireless Access Points in Staff Quarters were upgraded to support Wi-Fi 6 standard. New all-flash storage system was implemented with active-active data center design to improve access performance and data availability. |
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