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Wireless Network Service

Service Overview

UM wireless LAN is covering around 80% of campus with more than 6,000 access points.

Our wireless access points support the standard of IEEE 802.11b/g/a/n/ac for radios of 2.4 Ghz/5Ghz and provide the speed up to 450Mbps for wireless connections. The wireless network service is provided to different users with different accounts and different policies.

Account Types

Getting started

Connecting to “UM_SECURED_WLAN”

UM wireless network service is accessible to all University staff and students. If you have notebook or device with 802.11b/g/a/n/ac wireless module built-in, you can access wireless service with your wireless LAN account.

  1. Search for “UM_SECURED_WLAN” SSID as shown in the following image.


  1. After connecting to UM_SECURED_WLAN, input your UMPASS (PC LAN User ID and password) for authentication.
  2. You can use UM wireless network service around the campus after successful authentication.

Connecting to Captive Portal

“UM_WLAN_PORTAL” is provided for captive portal service which can be accessed by internal users or guests. It is suitable for portable devices which are less compatible (such as feature phone etc.).

Connecting to “UM_PUBLIC_WIFI”

Connecting to “UM_PUBLIC_WIFI” SSID allows Macao’s public visitors to access Internet for the maximum of 8 hours per day.  And the public WiFi network (UM_PUBLIC_WIFI) service has been extended to the entire campus.

Connecting to eduroam

Connecting to “eduroam” SSID allows visitor to enjoy the eduroam international wireless network roaming service in UM. You are not required to connect this SSID on UM campus if you are students and staff of UM.

About eduroam

eduroam is a project with the purpose of setting up the wireless LAN roaming infrastructure among the international research and education community for facilitating the share of wireless access in the member institutions.

The initiative in eduroam started in 2003, and the first testing was conducted by institutions in five different Europe countries. Afterward other national research networks and education institutions in Europe take part in this infrastructure one after another. Finally this infrastructure is named “eduroam”, meaning “Education Roaming”.

Currently, eduroam in Europe is already a mature and large-scale WiFi roaming infrastructure. In Asia-Pacific region, Asia-Pacific Advance Network Consortium (APAN) takes the initiative to start the eduroam project. The development of eduroam has progressed by leaps and bounds in recent years. Nowadays, the infrastructure of eduroam Asia-Pacific, covering countries and regions like Australia, New Zealand, Hong Kong, Taiwan, China, Japan and Macao, becomes an important portion of the global eduroam infrastructure.

Use of eduroam is very simple. All users would get wireless network access using the same credentials as at their home institution, when they are in partners’ institutions around the world.

For the eduroam Macao, the University of Macau is the first institution participating in this roaming infrastructure, and takes the initiative in managing the infrastructure for the Macao region as well as providing technical consultation and pre-examination for membership approval.

eduroam International (For UM Internal Users)

Many education institutions join eduroam project around the world, the related links of eduroam management institution are shown as following:

UM user who has UM wireless LAN account (excluding guest account) can access eduroam service in any of the institutions listed in the above web sites.

eduroam for UM Guests

eduroam guest can use the following protocols with UM wireless network service:

Related ApplicationServiceProtocolPort
Web BrowsingHTTP/HTTPSTCP80 (http)
443 (https)
EmailOutgoing (SMTP)TCP25 (smtp)
587 (smtps)
Incoming (POP, IMAP)TCP110 (pop3)
995 (pop3s)
143 (imap)
993 (imaps)
FTP data transferFTPTCP21 (ftp)
Network time synchronizationNTPUDP123 (ntp)

Major wireless configuration parameters for UM eduroam service:

Network Name / SSIDeduroam
Security TypeWPA2 Enterprise
Encryption TypeAES
Authentication MethodPEAP
Authentication ProtocolMS-CHAPv2
or refer to the suggestion of your local institution documents
Certification AuthoritiesNot required
or refer to the suggestion of your local institution documents

Learn more



Eligible Users

  • All staff, students, staff quarter tenant and guest

Service Available Hours

  • Mon – Sun
    24 hours

Service Support Hours

  • Mon – Thu
    09:00 – 13:00
    14:00 – 17:45
  • Fri
    09:00 – 13:00
    14:00 – 17:30

Support / FAQs