eFax Service
Service Overview
eFax service allows you to send and receive faxes using your computer. Benefits of using eFax:
- You do not need to wait at the fax machine. Fax is sent to user’s eFax account and it will be forwarded to the user’s email as attachment;
- Increase confidentiality: Faxes are no longer received by a fax machine which is easily accessed by other people;
- You do not need to install a telephone line for fax machine. This can save the expenditure for toner and paper.
Getting started
Every department has an eFax account associated with a fax number for receiving departmental faxes.
| Service | Application |
|---|---|
| Send Faxes | Please obtain your department head’s approval before applying the eFax account (called Domain User account in the system). |
| Receive Faxes | Please ask your department fax account administrator for enabling the fax-to-email feature for you. |
User can access the eFax service via eFax client or Webfax web page.
User can open the “OceanFax FaxView” 
in your PC to access the eFax service.
Login with Departmental Account to receive faxes
- Click Start > All Programs > OceanX OceanFax > OceanFax FaxView to launch the thin client
- Input efax.um.edu.mo in the Server field
- Click the TLS checkbox to secure your connection
- Input your departmental account and password, then click LOGIN
Login with Domain Account to send faxes
- Click Start > All Programs > OceanX OceanFax > OceanFax FaxView to launch the thin client
- Input efax.um.edu.mo in the Server field
- Click the TLS checkbox to secure your connection
- Leave the User ID and password field blank
- Select the Checkbox next to Domain User Login and LOGIN
eFax system provides a simplify Webfax web page for user to manage their fax. User can follow the below steps to access the eFax service via web browser without eFax client.
Login with Departmental Account to receive faxes
- Access https://efax.um.edu.mo via your web browser
- Input your departmental account and password, then click Log in button
Login with Domain Account to send faxes
- Access https://efax.um.edu.mo via your web browser
- Click the Domain User checkbox
- Input your domain account umac_ps\Your User ID and password, then click Log in button
Learn more
Eligible Users
- All staff
Service Available Hours
- Mon – Sun
24 hours
Service Support Hours
- Mon – Thu
09:00 – 13:00
14:00 – 17:45 - Fri
09:00 – 13:00
14:00 – 17:30
Support / FAQs
- Please visit ICTO Knowledge Base for more details of “eFax”.
Contact
- ICTO Help Desk
- Location : Room 2085, 2/F, Central Teaching Building (E5)
- Telephone : 8822 8600
- Email : @