ICTO provides a comprehensive suite of network services to support the University of Macau’s digital infrastructure and academic mission. These services ensure secure, high-speed, and reliable connectivity across campus and beyond.

Internet Access

ICTO maintains a robust and high-performance Internet infrastructure through multiple local service providers, ensuring stable and fast connectivity to the global Internet. All users connected to the campus network have Internet access. To promote fair and efficient usage, bandwidth is dynamically allocated based on real-time demand, with priority given to academic and research activities such as teaching, learning, and online meetings.

SSL VPN Service

The SSL VPN service enables secure access to UM intranet resources from external networks using either a web browser or an SSL VPN client.

Wired Network Service

Wired connectivity is available throughout the campus, including offices, laboratories, and student residential areas. Users authenticate using their UMPASS credentials to access university network resources and services.

Wireless Network Service

Wireless connectivity is provided across key areas of the campus, including lecture halls, offices, canteens, student residential areas, staff quarters (living room and one bedroom), indoor common areas and selected outdoor zones.

High Speed Network For Research

To support research activities that require downloading large data files, ICTO has deployed high-speed network access points at E6 Learning Commons and IT Corner. These areas offer faster and more stable connections to enhance the research experience.

Transitional Research and Education Site

To support the academic and research needs of the Transitional Research and Education Site, ICTO has set up relevant network services to enable users to seamlessly access shared internal resources and services as well as international academic and teaching resources.

Server Network Connection and Domain Name Application

To set up a new public or local server or to apply for a domain name, please refer to the application procedures available at the following link.

Campus Network Performance Reporting

Users are encouraged to submit feedback on network performance via the Campus Network Performance Report Form. Submitted reports will be reviewed and analyzed to support ongoing improvements to both wired and wireless network services.