Information and Communication Technology Office (ICTO) | Services | Information and Communication Technology Office (ICTO)

Services

Academic Computing Facilities

Classroom Computer
Computer Room
Fast Access Computer
Kiosk
Notebook Computer Loan Service
Optical Mark Recognition (OMR) Room
Personal Multimedia Computer Room
Service Counter in Central Teaching Building (E6) Learning Commons
Staff Commons
Virtual Computer Room
Virtual Desktop Service (VDS)

Account and Access

Email Address
UM@Connect Email Alias
UMPASS
User Accounts
User ID and Password

Administrative Information Systems

Student Information System
Human Resources Management System
Financial Information System
Specialized and Outsourcing Systems
General Business Applications

Campus Card

Door Access Control
Facility Access Card
UM Campus Card
UM e-ID

Communication and Collaboration

Conferencing
eFax Service
Staff Email Service
Telephony Service
UM@Connect Lifelong Email Service
Video Streaming service

Data Sharing & Storage

File Sharing
Home Directory
PC Data Recovery

Information Security

Email Security
Anti-Virus
Data Encryption
IT Security Assessment Service
RMS File Protection Service
SSH Secure Shell
SSL Certificate Service
UMPASS Authentication Service

Mobile Applications

UM App
UM Campus Maps
UMRC App

Network

Internet
SSL VPN
Wired Network Service
Wireless Network Service
Campus Network Performance Report

Office IT Equipment

Support Standard and Level
Technical Comments on IT Equipment

Printing

Follow-You Student Printing
Macau Pass Printing and Copying Service
Macau Pass Smart Device Print
MobilePrint & WebPrint
Staff Printing

Software

Computer Room Software
HPCC Software
Microsoft Imagine (Student)
Microsoft 365 Education
Microsoft Work at Home (Staff)
Optical Mark Recognition Room Software
Personal Multimedia Computer Room Software
Requesting Software for Academic Purpose (Academic Staff Only)
SAS Software
Software Download Links
SPSS Software (Staff)
Standard Software for ICTO Computer
Standard Software for Academic Computing Facilities
Virtual Computer Room Software
Zoom Cloud-Based Web Conference Software

Teaching, Learning & Research

Community
ePortfolio
High Performance Computing Cluster (HPCC)
UMMoodle

Training

ICTO Training
Quick Guide for New UM Members
ICTO Facilities and Services Introduction Videos
Information Materials
Online Training Resources
ICTO Newsletter

Web Hosting

Web Hosting for Department
UM URL Shortener
Video On-Demand (VOD)